Privacy Policy

The short version

This website has no contact forms and no user accounts, so browsing it sends us no personal data. The only personal data we hold comes from you choosing to message us on WhatsApp. We never sell or rent personal data to anyone.

What we collect, and when

When you contact us on WhatsApp (+60172197185), we receive what you send: your name and number, plus details you share about your child's schooling (school, year, Core or Extended route, target grade). We use this for one purpose: arranging and delivering tutoring, including the free trial lesson, tutor matching, scheduling and billing.

WhatsApp itself is operated by Meta and governed by WhatsApp's own privacy policy; messages between us are end-to-end encrypted by the platform.

Analytics

If Google Analytics is enabled on this site, it collects standard, aggregated usage data (pages visited, device type, approximate location) to help us see which pages are useful. This data does not identify you personally, and we do not combine it with WhatsApp records.

What we never do

• Sell, rent or trade your personal data. Not to anyone, ever.
• Add you to marketing lists. We reply to your messages; we don't broadcast.
• Collect data through forms. None exist on this site.
• Share student details beyond the tutor matched to your child.

How long we keep data

We keep enquiry and student records only while they serve the tutoring relationship, plus any period required by Malaysian law for billing records. Ask us to delete your data and we will, unless a legal duty requires otherwise.

Your rights under the PDPA

You may request access to the personal data we hold about you, ask us to correct it, withdraw consent to its use, or ask for deletion. Message the request to +60172197185 on WhatsApp. We respond within the timeframes the PDPA requires, and in practice the same day.

Changes to this policy

If this policy changes, the new version appears on this page with an updated date. Questions about it go to our WhatsApp, +60172197185.